Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Nov 2019 10:05:28 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to reschedule my delivery. Because when the delivery person called I was not home.           01:35 PM, 05th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           01:37 PM, 05th Nov                   Fauzan                   Can you please share your order number           01:37 PM, 05th Nov                     User                    My order no is 6449461689           01:38 PM, 05th Nov                     User                    When will i get to know it has been rescheduled?           01:49 PM, 05th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           01:52 PM, 05th Nov                   Fauzan                   we are sorry for the delay in response           01
 :57 PM, 05th Nov                   Fauzan                   and we are really sorry we can not track your order due to the system is down           01:58 PM, 05th Nov                   Fauzan                   we will update you on email when the issue is fixed           01:59 PM, 05th Nov                   Fauzan                   can you please share your email address           01:59 PM, 05th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           02:01 PM, 05th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/229850