Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Nov 2019 09:41:54 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           01:13 PM, 05th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           01:14 PM, 05th Nov                     User                    wwhy i cannot contact your number           01:14 PM, 05th Nov                     User                    i order from max.. since bfor..but why now have problem in delivery           01:14 PM, 05th Nov                   Fauzan                   can you please share the number which are you trying           01:14 PM, 05th Nov                     User                    800 629823           01:15 PM, 05th Nov                   Fauzan                   what is the issue that you are facing           01:17 PM, 05th Nov                     User                    tthe delivery man is angry as well.. he told me w
 gy i put the akhamiya           01:17 PM, 05th Nov                     User                    he is in akhamiya but he told me im in mohamad           01:17 PM, 05th Nov                     User                    he is now there and he said someone will cime tomorrow           01:18 PM, 05th Nov                     User                    eevrytime i order i put akhamiya and there is no problem..why now?           01:18 PM, 05th Nov                   Fauzan                   Can you please share your order number           01:19 PM, 05th Nov                   Fauzan                   and we are really sorry for the inconvenience           01:19 PM, 05th Nov                     User                    9759329812           01:20 PM, 05th Nov                     User                    you can search also i order bfor..           01:20 PM, 05th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           01:20 PM,
  05th Nov                     User                    i put the same address           01:20 PM, 05th Nov                     User                    ii need the order now tomorrow i will go somwhere           01:20 PM, 05th Nov                     User                    ok i will wait u           01:21 PM, 05th Nov                     User                    are you still there?           01:26 PM, 05th Nov                   Fauzan                   we are sorry for the delay           01:27 PM, 05th Nov                     User                    so what now?           01:28 PM, 05th Nov                     User                    is it impossible to bring today?           01:28 PM, 05th Nov                   Fauzan                   we will raise a complaint regarding this issue           01:28 PM, 05th Nov                   Fauzan                   and we will try to deliver the order again within 1-2 working days           01:28 PM, 05th Nov                     User           
          ok:flushed:           01:29 PM, 05th Nov                   Fauzan                   can you pleas share the number of the delivery  man           01:29 PM, 05th Nov                     User                    :confused: thanks anyway           01:29 PM, 05th Nov                     User                    ok wait           01:29 PM, 05th Nov                     User                    do u need it?           01:30 PM, 05th Nov                     User                    no.           01:30 PM, 05th Nov                     User                    0565347024           01:31 PM, 05th Nov                     User                    from aramex           01:32 PM, 05th Nov                   Fauzan                   we will raise the complaint to our relevant team           01:34 PM, 05th Nov                     User                    45084060534 my shipment number           01:34 PM, 05th Nov                     User                    ok thanks           01:35 PM, 05th Nov    
                  User                    my address is very easy           01:36 PM, 05th Nov                   Fauzan                   Is there anything else I can help you with?           01:36 PM, 05th Nov                     User                    kalas thank u           01:36 PM, 05th Nov                     User                    i Hope will not happen again like this nextime           01:36 PM, 05th Nov                   Fauzan                   we will try our best to not happen is again           01:41 PM, 05th Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           01:41 PM, 05th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/229796