Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Nov 2019 08:15:55 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    9759199243           11:56 AM, 05th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           11:56 AM, 05th Nov                     User                    please tell me when i can get my thinks           11:57 AM, 05th Nov                     User                    today is my last day in abudhabi i’m going for my vacation           11:58 AM, 05th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           11:59 AM, 05th Nov                     User                    ok           11:59 AM, 05th Nov                   Fauzan                   we would like to inform you that the click and collect order take 4 to 5 working days to be ready for collection           12:01 PM, 05th Nov                   Fauzan                   and your order is placed on 2 Nov           12:01 PM, 05th Nov                   Fauzan                   and it will be ready for collection within 1-2 working days           12:01 PM, 05th Nov                   Fauzan                   Is there anything else I can help you with?           12:01 PM, 05th Nov                     User                    my friend can receive that ?           12:02 PM, 05th Nov                     User                    i’ll give his phone number please be inform him           12:02 PM, 05th Nov                     User                    can u check what number i mentioned for this order           12:03 PM, 05th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           12:04 PM, 05th Nov                     User                    ok           12:04 PM, 05th Nov                   Fauzan                   +971528610619           12:05 PM, 05th Nov                     User                    can u change the number           12:05 PM, 05th Nov                   Fauzan                   your order is click and collect order           12:09 PM, 05th Nov                   Fauzan                   and you will receive  the message once the order is ready for collection on email           12:10 PM, 05th Nov                   Fauzan                   and your friend can collect the order           12:10 PM, 05th Nov                   Fauzan                   Is there anything else I can help you with?           12:13 PM, 05th Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:15 PM, 05th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/229629