Subject: Re: Arabic Language Test - Rifat Fazil
From: Seeta Seeta <[email-masked]>
To: HR <[email-masked]>
Cc: deeksha <[email-masked]>, Saurabh <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 4 Nov 2019 07:33:17 -0700 (MST)

Hi Harpreet, 

Karim evaluated the test and he ranked the candidate 7 out of 10. 

Regards, 
Seeta 

From: "HR" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "Saurabh" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, November 4, 2019 7:57:30 PM 
Subject: Fwd: Arabic Language Test - Rifat Fazil 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Rifat Fazil 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will listen to customer and thank customer for bringing the problem to my attention after that I apologize him..and informed him that your order will be delivered as soon as possible if you want... 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My self rifat fazil, I belong from kashmir. 
I am pursuing PhD from Aligarh Muslim university. 
I did my graduation and post graduation with ist division from Aligarh Muslim university.. 
My family consists five members including me, my father is business man and my mother is house wife, 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة العملاءهي المرحلة الأساسية في أي شركة محترمة، الأمر جيد الذي يجعل العلاقة بين العملاء أفضل بكثير من العاملين معه من طريقة مثالية للوصول إلى رضاه وهناك ثلاثة أنواع من مجال خدمة العملاء عن طريق الهاتف أو وجها لوجه والعلامات العامة 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	انا شخصية منظمة،وشخصية يمكن اعتماد عليها، والعاملة الثابتة، ولقد اخترت لهذه الوظيفة لأنها تناسب خبراتي ومهاراتي في اكتساب مهارات جديدة وانا أعمل على ثقلها مستقبلا،ولانهامناسبة في هذا الوظيفة، 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	زرت مكانا عديدا في الهند،بل انا ذهبت ولاية كيرلاوانا احب جدا هذه الولاية،كيرلا هي إحدى الولايات الهندية الرائعة الجمال ، تكثر فيها الأمطار الذي جعل من انتشار الغابات الاستوائية والقنوات الناقلة مصدراً لجمالها، ويتحدث سكانها اللغة المالايالامية،