Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 04 Nov 2019 10:59:07 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HI           02:22 PM, 04th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           02:32 PM, 04th Nov                   Fauzan                   sorry for the delay in response           02:33 PM, 04th Nov                   Fauzan                   How may I help you?           02:33 PM, 04th Nov                     User                    I CANT MAKE THE PAYMENT           02:33 PM, 04th Nov                   Fauzan                   please make sure that the card which are you truing to pay from is eligible for online payment           02:36 PM, 04th Nov                     User                    MY CARD IS DEBIT CARD I USE IT BEFORE           02:38 PM, 04th Nov                   Fauzan                   Can you please share your  registered email ad
 dress. and the screen shot of the error           02:39 PM, 04th Nov                     User                    [email-masked]           02:41 PM, 04th Nov                   Fauzan                   thank you for holding up           02:48 PM, 04th Nov                   Fauzan                   please try to delete the app and reinstall it and try to pay           02:49 PM, 04th Nov                   Fauzan                   or please try clearing the cookies and cache of your browser and then try making a purchase? See if that helps.           02:49 PM, 04th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           02:56 PM, 04th Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:58 PM, 04th Nov                                          View conversation in Fr
 eshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/227989