Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 04 Nov 2019 10:25:10 +0000 (UTC)

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi already made a request for return but until now nobody has come to collect the item           02:08 PM, 04th Nov                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           02:09 PM, 04th Nov                 Fauzan                   Can you please share your order number           02:09 PM, 04th Nov                   User                    Ok please hold on           02:09 PM, 04th Nov                   User                             02:10 PM, 04th Nov                   User                    I have incircled the order number from the screenshot photo           02:11 PM, 04th Nov                   User                             02:12 PM, 04th Nov                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           02:13 PM, 04th Nov                   User                    Yes I’m waiting           02:13 PM, 04th Nov                   User                    Are you still there           02:18 PM, 04th Nov                 Fauzan                   Thank you for holding up           02:18 PM, 04th Nov                 Fauzan                   we are sorry for the delay           02:18 PM, 04th Nov                   User                    ok           02:18 PM, 04th Nov                 Fauzan                   we will raised a request to our relevant team to arrange a collection as soon as possible           02:19 PM, 04th Nov                   User                    When would be the collection for this return           02:19 PM, 04th Nov                   User                    ok           02:19 PM, 04th Nov                   User                    Thank you fauzan           02:19 PM, 04th Nov                   User                    Bye           02:19 PM, 04th Nov                 Fauzan                   and we will update you on your email           02:19 PM, 04th Nov                 Fauzan                   can you please share your email address           02:19 PM, 04th Nov                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/227909