Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 Nov 2019 09:16:03 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    This is my click and collect order number 6449698625           12:50 PM, 04th Nov                   User                    When will it be ready to collect           12:51 PM, 04th Nov                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           12:59 PM, 04th Nov                 Fauzan                   sorry for the delay in response           01:00 PM, 04th Nov                 Fauzan                   we would like to inform you that the click and collect orders take 4-5 working days to be ready for collation           01:01 PM, 04th Nov                 Fauzan                   and your order was placed on 1 Nov           01:01 PM, 04th Nov                 Fauzan                   so the order is under delivery and it will be ready for collection within 2-3 wo
 rking days           01:02 PM, 04th Nov                 Fauzan                   Is there anything else I can help you with?           01:02 PM, 04th Nov                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           01:09 PM, 04th Nov                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:15 PM, 04th Nov                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/227752