Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 04 Nov 2019 07:46:56 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:27 AM, 04th Nov                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           11:28 AM, 04th Nov                   User                    Hi dear fauzan           11:28 AM, 04th Nov                   User                    Its atif here           11:28 AM, 04th Nov                   User                    Actually i placed an online order for pickup from store in al ain           11:29 AM, 04th Nov                   User                    But i didinot get any reply till now           11:29 AM, 04th Nov                   User                    Can u plz check the status           11:29 AM, 04th Nov                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           11:30 AM, 04th Nov                 Fauzan                   Can you please share your order number .           11:31 AM, 04th Nov                   User                    Thank you for placing your Click & Collect order 9759190412. We’ll let you know when it’s ready for collection.           11:32 AM, 04th Nov                   User                    It was on 2nd nov.           11:33 AM, 04th Nov                 Fauzan                   we would like to inform you that the click and collect order take 4 to 5 working days to be ready for collection           11:34 AM, 04th Nov                   User                    Ok           11:34 AM, 04th Nov                 Fauzan                   and your order was placed on 2 Nov           11:34 AM, 04th Nov                   User                    I thought it would take a day or 2 so.           11:35 AM, 04th Nov                   User                    Ok then would u plz tell me when would i get this one on which day plz           11:35 AM, 04th Nov                 Fauzan                   and your order will be ready for collection within 2-3 working days           11:35 AM, 04th Nov                 Fauzan                   Is there anything else I can help you with?           11:35 AM, 04th Nov                   User                    Do u know the day when it will be ready?           11:36 AM, 04th Nov                 Fauzan                   we don't know the actual day but it take maximum 3 days           11:38 AM, 04th Nov                 Fauzan                   Is there anything else I can help you with?           11:41 AM, 04th Nov                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           11:44 AM, 04th Nov                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:46 AM, 04th Nov                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/227582