Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 Nov 2019 07:03:58 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello. I just received my order (order #6449555008) and to my surprise, 2/3 of them which are the boxes for the padded stick-on bras, were already opened, that and the fact that I received 3 bras in one package and 2 bras in the other. The first package which had the 3 bras had one black  (not even the right size) and two nude ones and one of them was not in a new condition with a missing plastic cover on it. What caused this error? Thanks.           10:50 AM, 04th Nov                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           10:51 AM, 04th Nov                   User                    Hello Fauzan. I just received my order (order #6449555008) and to my surprise, 2/3 of them which are the boxes for the padded stick-on bras, were already opened, that and the fac
 t that I received 3 bras in one package and 2 bras in the other. The first package which had the 3 bras had one black  (not even the right size) and two nude ones and one of them was not in a new condition with a missing plastic cover on it. What caused this error?           10:52 AM, 04th Nov                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           10:52 AM, 04th Nov                   User                    Sure.           10:53 AM, 04th Nov                 Fauzan                   Thank you for holding up           10:58 AM, 04th Nov                 Fauzan                   we are really for the inconvenience           10:58 AM, 04th Nov                 Fauzan                   we will raised a request to return the item and refund the amount as soon as possible           11:00 AM, 04th Nov                 Fauzan                   Is there anything else I can help you with?           11:01 AM, 04th Nov          
          User                    No, that would be all. Thank you for solving the issue.           11:02 AM, 04th Nov                 Fauzan                   welcome           11:03 AM, 04th Nov                 Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           11:03 AM, 04th Nov                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/227516