Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Mon, 04 Nov 2019 06:48:19 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Helo           10:32 AM, 04th Nov                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           10:32 AM, 04th Nov                   User                    Assalamu alaikum           10:32 AM, 04th Nov                   User                    i have recently ordered a sandal from SHOEMART           10:33 AM, 04th Nov                   User                    please update me order status           10:33 AM, 04th Nov                   User                    Order number is 9759005820           10:34 AM, 04th Nov                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           10:34 AM, 04th Nov                   User                    Sure           10:35 AM, 04th Nov                 Fauzan            
        we would like to inform you that the click and collect order take 4 to 5 working days to be ready for collection           10:36 AM, 04th Nov                 Fauzan                   and your order was placed on 31 Oct and it will be ready for collection with in 2-3 working days           10:36 AM, 04th Nov                   User                    Thank you           10:37 AM, 04th Nov                 Fauzan                   Is there anything else I can help you with?           10:40 AM, 04th Nov                 Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           10:48 AM, 04th Nov                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/227497