Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 Nov 2019 06:29:39 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Plz can you update my shipping status order number 6449810100.           10:08 AM, 04th Nov                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           10:12 AM, 04th Nov                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           10:12 AM, 04th Nov                 Fauzan                   your order is under shipping with delivery partner SMSA           10:13 AM, 04th Nov                 Fauzan                   and it will be delivered to you within 2-3 working days           10:13 AM, 04th Nov                   User                    OK           10:13 AM, 04th Nov                 Fauzan                   you can also track your order on SMSA web site http://www.smsaexpress.com/trackingnumber.h
 tml           10:14 AM, 04th Nov                 Fauzan                   tracking no:290062621631           10:14 AM, 04th Nov                 Fauzan                   Is there anything else I can help you with?           10:14 AM, 04th Nov                   User                    It's show the status is Consignee not responded           10:14 AM, 04th Nov                 Fauzan                   we are sorry it will be updated in one day           10:16 AM, 04th Nov                 Fauzan                   Is there anything else I can help you with?           10:19 AM, 04th Nov                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           10:24 AM, 04th Nov                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:29 AM, 04th Nov                                      View conversation
  in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/227476