Subject: Ticket Assigned - Conversation with User
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 04 Nov 2019 06:06:53 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi Good Morning!           09:52 AM, 04th Nov                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           09:52 AM, 04th Nov                   User                    I have placed 2 orders since oct. 27 and oct. 29. However I have not received any email or sms to collect my order. Kindly please take a look for my orders.  Here are the order number.           09:54 AM, 04th Nov                   User                    9758634270 9758835672           09:55 AM, 04th Nov                 Fauzan                   we are sorry for the inconvenience           09:56 AM, 04th Nov                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           09:56 AM, 04th Nov                   User                    Thank y
 ou for your prompt reply.  Okay I will be waiting.           09:56 AM, 04th Nov                 Fauzan                   thank you for holding up           09:57 AM, 04th Nov                 Fauzan                   we are really sorry for the delay we will raised a request to the concerned team to deliver the orders as soon as possible           09:58 AM, 04th Nov                   User                    Okay           09:58 AM, 04th Nov                 Fauzan                   can you please share your email address           09:58 AM, 04th Nov                   User                    [email-masked]           09:58 AM, 04th Nov                 Fauzan                   please wait some moment           09:59 AM, 04th Nov                   User                    Okay           09:59 AM, 04th Nov                 Fauzan                   thank you for holding up           10:01 AM, 04th Nov                 Fauzan                   we have raised the request and we update you on 
 email           10:01 AM, 04th Nov                   User                    Okay. Thank you.  
           10:02 AM, 04th Nov                 Fauzan                   Is there anything else I can help you with?           10:03 AM, 04th Nov                   User                    No. Thank you.  I will be waiting to receive my orders soon.           10:05 AM, 04th Nov                 Fauzan                   we will do our best to deliver the orders as soon as possible           10:06 AM, 04th Nov                 Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           10:06 AM, 04th Nov                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/227435