Subject: Ticket Assigned - Conversation with Salwa A
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 03 Nov 2019 08:21:03 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Salwa A Salwa A                    Hey my order is on the way to ajman           12:03 PM, 03rd Nov                   Salwa A                    Can u deliver it to me in sharjah bc im currently not in ajman           12:03 PM, 03rd Nov                   Salwa A                    My order number 9759200695 has been shipped.           12:04 PM, 03rd Nov                 Fauzan                   Hi, Thank you for contacting us. My name is Apoorv. How may I help you?           12:06 PM, 03rd Nov                 Fauzan                   We sincerely apologize however, we are facing a technical issue at this time. Could you please share your email address with us so we can update you regarding your order as soon as the issue is resolved.           12:07 PM, 03rd Nov                   Salwa A                    [email-masked]           12:08 PM, 03rd Nov                 Fauzan                   Thank you for sharing that information. We will email you regarding your order as soon as the issue is resolved.           12:08 PM, 03rd Nov                 Fauzan                   Thank you for your patience and understanding.           12:09 PM, 03rd Nov                 Fauzan                   Is there anything else I can assist you with today?           12:09 PM, 03rd Nov                   Salwa A                    Yes i want to change my location for delivery as im not in ajman to collect it           12:09 PM, 03rd Nov                   Salwa A                    Today im in sharjah Thumbay dental Hospital , near national paints in sharjah           12:10 PM, 03rd Nov                   Salwa A                    Can u deliver it to me here in sharjah today?           12:10 PM, 03rd Nov                 Fauzan                   Please note once an order has already been placed we are unable to make any changes to it. Also, as you mentioned the order is on it's way, which means the order was already handed over to the courier partner.           12:11 PM, 03rd Nov                 Fauzan                   Are we still connected?           12:15 PM, 03rd Nov                 Fauzan                   The store can keep the order for 14 days in their location.           12:17 PM, 03rd Nov                 Fauzan                   If you are back within 14 days to Ajman, you can collect the order during that time frame.           12:18 PM, 03rd Nov                 Fauzan                   If not collected within 14 days, the order will return and will be processed for a refund.           12:18 PM, 03rd Nov                 Fauzan                   Hi, 

Looks like we are not connected. 

Please feel free to reach out to us on 800-6927 (Brand Specific) or you can drop us an email – [email-masked].
Thank you for shopping with us.           12:20 PM, 03rd Nov                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/225686