Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 03 Nov 2019 07:37:33 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi I'm facing issue with your website           11:19 AM, 03rd Nov                   User                    i can't purchase           11:20 AM, 03rd Nov                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           11:21 AM, 03rd Nov                   User                    * File attached - baby shop.docx *             11:22 AM, 03rd Nov                   User                    would you please check the attached file           11:23 AM, 03rd Nov                   User                    is there any problem ??           11:24 AM, 03rd Nov                 Fauzan                   can you please tell us where is the issue that you are facing           11:24 AM, 03rd Nov                   User                    i send you the attachment by mistake would you ple
 ase delete it from your system           11:27 AM, 03rd Nov                   User                    its has my card info !!!           11:28 AM, 03rd Nov                   User                    the issue is that the blu box next to to check out down in the bottom           11:29 AM, 03rd Nov                   User                    it keeps on loading , the circle its still moving and no payment is going through           11:29 AM, 03rd Nov                   User                    did u get me ??           11:29 AM, 03rd Nov                   User                    hello           11:30 AM, 03rd Nov                   User                    are you still here           11:30 AM, 03rd Nov                 Fauzan                   yes           11:30 AM, 03rd Nov                 Fauzan                   lets me chack           11:30 AM, 03rd Nov                   User                    ok thanks           11:30 AM, 03rd Nov                 Fauzan                   Thank you for
  holding up           11:34 AM, 03rd Nov                   User                    yes           11:35 AM, 03rd Nov                   User                    any update           11:36 AM, 03rd Nov                 Fauzan                   Could you please try clearing the cookies and cache of your browser and then try making a purchase? See if that helps.

Please let us know if the issue is still happening after following those steps. We will be happy to investigate further.           11:36 AM, 03rd Nov                   User                    ok , i will           11:36 AM, 03rd Nov                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/225620