Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 Nov 2019 06:25:51 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:58 AM, 01st Nov                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           09:59 AM, 01st Nov                   User                    Order no. 8358954331           10:00 AM, 01st Nov                   User                    Will it be delivered today ?           10:00 AM, 01st Nov                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           10:00 AM, 01st Nov                   User                    Yes           10:00 AM, 01st Nov                 Fauzan                   thank you for holding up           10:03 AM, 01st Nov                 Fauzan                   as we can see your order was placed on 31 Oct and the order should be delivered on 2-3 working days           10:03 AM, 01st Nov                   User                    Yes but I received a message saying it is on it’s way, so i wanted to check if it will be delivered today or not           10:04 AM, 01st Nov                 Fauzan                   and your order us under shipping and it will be delivered within 1-2 working days           10:04 AM, 01st Nov                   User                    Because I will be out the entire day and nobody will be there to receive the order.           10:04 AM, 01st Nov                   User                    So it’s better if the order gets delivered tomorrow           10:05 AM, 01st Nov                 Fauzan                   the delivery partner will call you before the delivery           10:05 AM, 01st Nov                 Fauzan                   and you can arrange the delivery time when they call you           10:06 AM, 01st Nov                   User                    Yes but do deliveries happen on Friday is what I’m asking           10:06 AM, 01st Nov                 Fauzan                   no           10:07 AM, 01st Nov                 Fauzan                   they deliver on working days           10:08 AM, 01st Nov                 Fauzan                   can you please elaborate your inquiry more clarity.           10:10 AM, 01st Nov                 Fauzan                   Is there anything else I can help you with?           10:13 AM, 01st Nov                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           10:18 AM, 01st Nov                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:25 AM, 01st Nov                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/222865