Subject: Ticket Assigned - Received Wrong Order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 31 Oct 2019 17:05:19 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Received Wrong Order Dear Customer Service,

The courier delivered the below order number with my name but all the items inside the box are not as the same mentioned below.

I received wrong order, I think they put my order in other box for other customer same as they did for my order, it seems the order was swapped.

Please send the courier to pickup this wrong order and deliver the right order to me as soon as possible.

Best Regards, 
Nada Al Sayegh

Sent from my iPhone

Begin forwarded message:

> From: Babyshop <[email-masked]>
> Date: 5 October 2019 at 7:35:33 pm GMT+4
> To: Nada Al Sayegh <[email-masked]>
> Subject: Your products are on the way
> Reply-To: "[email-masked]" <[email-masked]>
> 
> 
> Order number 9756770026 has been shipped.
> 
> 
> Download our apps now
>  	 
> iPhone	Android
> 
> Clothing Baby Gear Nursery & Feeding Toys Offers
> Your products have been shipped.
> Hi Nada Al Sayegh, products from order number 9756770026 are being sent to you in multiple shipments so you receive them faster.
> The tracking number is 34116608853790.
> Order shipping to 
> Nada
> Al Karamah,Street#10,Villa#26
> Next to Villa of Ultra Care Pharmacy
> Abu Dhabi, United Arab Emirates 
> Mobile: +971 508881199
> Payment Method: 
> Nada Al Sayegh
>  xxxx xxxx xxxx 1199
> Order DetailsConsignment Number: 88888001285320191005
> Item
> Description
> Shipped Quantity
>  
> BABYSHOP 
> Shopkins Pippa Melon Doll Playset 
> Color: Multicolour 
> 2
>  
> BABYSHOP 
> Juniors Solid Swim Shorts 
> Color: Pink 
> Size: 7-8 yrs 
> 1
>  
> BABYSHOP 
> Iconic Chequered Peplum Top with Embroidery and Flounce Sleeves 
> Color: Yellow 
> Size: 8-9 yrs 
> 1
>  
> BABYSHOP 
> Disney Princess Petite Doll 
> Color: Multicolour 
> 2
>  
> BABYSHOP 
> Juniors Solid Swim Shorts 
> Color: Pink 
> Size: 9-10 yrs 
> 1
>  
> BABYSHOP 
> 4M Kidz Labs Earth Moon Model Making Kit 
> Color: Multicolour 
> 1
>  
> BABYSHOP 
> Shopkins Shoppies Doll Set 
> Color: Multicolour 
> 2
>  
> BABYSHOP 
> Iconic Chequered Peplum Top with Embroidery and Flounce Sleeves 
> Color: Yellow 
> Size: 6-7 yrs 
> 1
>  
> BABYSHOP 
> Disney Princess Printed Baseball Cap with Hook and Loop Closure 
> Color: Gold 
> Size: 52 
> 2
> The status of your other products in order number 9756770026 is as follows:
> Item
> Description
> Quantity
> 
> Need help? Get in touch
>  	
> Write us an email now, we'll get back to you as fast as we can.
>  
>  	
> Connect with us on your favourite social network.
>  	
> Reach out in 140 characters! We are @babyshoparabia.
>  
> 	
> Call us on 800-BABYSHOP (800-22297467). 
> 7 days a week, 24 hours a day
> 
> © 2019 Retail World Limited 	 
>  
> Privacy Policy  | Terms & Conditions 						 						

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/192963