Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 31 Oct 2019 11:09:27 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, do you have any update on when babyshop refund money for return of the order 9757176346           02:55 PM, 31st Oct                   User                    i have been promised twice already that the customer service representative will get back to           02:55 PM, 31st Oct                   User                    me, and that the case is escalated           02:56 PM, 31st Oct                   User                    by so far I have not received any feedback           02:56 PM, 31st Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           02:59 PM, 31st Oct                 Fauzan                   we are sorry for the delay           02:59 PM, 31st Oct                 Fauzan                   as per our records the return items has been del
 ivered to our warehouse and the refund will be done within 2-3 and Please note it may take an additional 2-15 business days to process the refund to your account as per the bank norms.           03:01 PM, 31st Oct                 Fauzan                   Is there anything else I can help you with?           03:01 PM, 31st Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           03:04 PM, 31st Oct                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:09 PM, 31st Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/221877