Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 31 Oct 2019 11:03:42 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello. i want to link my Shukran card.           02:43 PM, 31st Oct                   User                    can you please check if my number has shukran card.           02:43 PM, 31st Oct                   User                    +966508935988           02:43 PM, 31st Oct                   User                    my email is same.           02:46 PM, 31st Oct                   User                    [email-masked]           02:46 PM, 31st Oct                 Fauzan                   to link shukran account  
  Here’s how:

  1-  Sign up on CentrepointStores.com.
  2-  Click on the Shukran tab under My Account.
  3-  Follow the steps provided on the page.

That's it! You’re set.           02:47 PM, 31st Oct                   User                    I tried           02:49 PM, 31st Oct                   User                    but it saying my account is blocked .. i should contact you.           02:49 PM, 31st Oct                   User                    this is the reason i am asking you if i have shukran account linked with my account.           02:50 PM, 31st Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           02:52 PM, 31st Oct                 Fauzan                   Thank you for getting in touch with us.

We have checked on your account details and see that you are trying to link your Shukran card, however it is locked because the verification step was not completed.
​
This may be as you mentioned the contact number on your Shukran account could be different to the one on the centrepoint account. In that case, please contact the Shukran support team on 8001246622, or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully at centrepoint account.
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We give you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.
To link your Shukran card, please follow the below steps:

1- Log in your account.
2- Go to My account > Shukran > Link your account here.
3- Follow the provided steps on the webpage

After you have linked your KSA Shukran account and you have 200 points or more, you will be eligible to spend your points.           02:55 PM, 31st Oct                 Fauzan                   Is there anything else I can help you with?           02:55 PM, 31st Oct                   User                    OK i will send them an email for linking my shukran with my mobile number.           02:57 PM, 31st Oct                   User                    Thanks for your help           02:57 PM, 31st Oct                 Fauzan                   welcome           03:03 PM, 31st Oct                 Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           03:03 PM, 31st Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/221862