Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 31 Oct 2019 07:47:49 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi, by shukran card is blocked because of max attempts, can u unblock it           11:26 AM, 31st Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           11:30 AM, 31st Oct                 Fauzan                   Can you please share your registered email address.           11:30 AM, 31st Oct                   User                    [email-masked]           11:31 AM, 31st Oct                   User                    ii just got it unblocked           11:31 AM, 31st Oct                   User                    but im not able to link my shukran card to the account           11:31 AM, 31st Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           11:32 AM, 31st Oct         
           User                    ok           11:32 AM, 31st Oct                 Fauzan                   as per our records there is no any shukran card link with this email           11:33 AM, 31st Oct                 Fauzan                   can you please share the correct email address           11:36 AM, 31st Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           11:44 AM, 31st Oct                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:47 AM, 31st Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/221484