Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 31 Oct 2019 06:03:59 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi, are you available           09:34 AM, 31st Oct                   User                    I have placed an order. I already received it but there was no update in the app. I wanted to return one item which turned out small for me.           09:35 AM, 31st Oct                   User                             09:36 AM, 31st Oct                   User                    The below item below is the one which i wanted to return.           09:38 AM, 31st Oct                   User                             09:38 AM, 31st Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           09:44 AM, 31st Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           09:44 AM, 31st Oct                 F
 auzan                   we are sorry for the inconvenience that caused           09:45 AM, 31st Oct                 Fauzan                   we raised a request to our relevant team to update the status as soon as possible           09:46 AM, 31st Oct                 Fauzan                   Is there anything else I can help you with?           09:54 AM, 31st Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           09:57 AM, 31st Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/221354