Subject: Ticket Assigned - Conversation with Lamees
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 31 Oct 2019 05:46:56 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Lamees Lamees                    The amount got deducted           09:25 AM, 31st Oct                   Lamees                             09:26 AM, 31st Oct                   Lamees                    I contacted the bank they said it got detucted not frozen           09:26 AM, 31st Oct                   Lamees                    ???           09:28 AM, 31st Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           09:30 AM, 31st Oct                   Lamees                    Hi fauzan           09:30 AM, 31st Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           09:30 AM, 31st Oct                   Lamees                    I contacted the bank           09:30 AM, 31st Oct                   Lamees           
          Ok           09:30 AM, 31st Oct                 Fauzan                   Thank you for holding up           09:33 AM, 31st Oct                   Lamees                    ??           09:33 AM, 31st Oct                   Lamees                    For ever reply 3 min?           09:34 AM, 31st Oct                 Fauzan                   as per our recorders the authorization has been canceled and the money will back to you within 4-15 working days as per your bank norms           09:34 AM, 31st Oct                 Fauzan                   Is there anything else I can help you with?           09:36 AM, 31st Oct                 Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           09:40 AM, 31st Oct                 Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:44 AM, 31st Oct                
                       View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/221342