Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Oct 2019 06:42:57 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi.  I've received a toy and baby clothes as gifts hence do not have the bill.  Would it be possible to either exchange or  receive store credit for the same.  Thanks           10:30 AM, 30th Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           10:34 AM, 30th Oct                 Fauzan                   In the meantime, an exchange is not available you can return the items on store 
 
Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           10:35 AM, 30th Oct                 Fauzan                   Is there anything else I can help you with?           10:36 AM, 30th Oct                 Fauzan                   Hi, 

Looks like we are not connected.

Please feel free to reach out to us on 8006927 ( Centrepoint ) or you can drop us an email – [email-masked] (Centrepoint).

Thank you for shopping with us.           10:42 AM, 30th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/219870