Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 29 Oct 2019 13:33:08 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:13 PM, 29th Oct                   User                    the item on order 6442029320 had been returned; but I have noticed the refund has not been credited back to my account           05:14 PM, 29th Oct                   User                    No balance shown in online account :flushed:           05:16 PM, 29th Oct                 Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           05:17 PM, 29th Oct                   User                    Thank you           05:18 PM, 29th Oct                   User                    the item on order 6442029320 had been returned; but I have noticed the refund has not been credited back to my account           05:19 PM, 29th Oct                   User                    No balance shown in online account :flushed
 :           05:20 PM, 29th Oct                 Fauzan                   May I request you to please stay on-hold while I retrieve the information.           05:24 PM, 29th Oct                 Fauzan                   Regarding to our records we see that your refund has been initiated on10 Sep 2019 please review the bank           05:25 PM, 29th Oct                 Fauzan                   and feel free for any further inquiries           05:25 PM, 29th Oct                 Fauzan                   is anything to help you           05:30 PM, 29th Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/219051