Subject: Knet Refund (NDR) / 8205308798
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Tue, 20 Oct 2020 21:59:00 -0700 (MST)

Hi Team, 

The customer placed his order on Sep 28, 2020 via Knet but order returned back to the warehouse and amuont has refunded to his MyCredit so customer ask us to refund his amount in his Knet's account so we have raised Jira to delete his MyCredit amount and then created a Hybris ticket to refund his amount in his Knet but still the amount has not refunded. 

So we request you please do the needful and help us to close this case. 

Order number - 8205308798 
Hybris Ticket number - 03669000 
Refund Amount - KWD18.90 

Ticket number - 1581754 

We are looking forward to your reply. 

Regards 
Rehan