Subject: Amount Deduction // [email-masked] // 1562414
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mustafa chakki <[email-masked]>
Cc: Nitesh Singh <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>
Date: Tue, 20 Oct 2020 21:42:56 -0700 (MST)

Hi Mustafa, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, October 20, 2020 8:45:33 AM 
Subject: Amount Deduction // [email-masked] // 1562414 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 2 Oct, 2020 however as per our records, no order was placed on that date. 

Payment mode: KNET 
Reference NO: 027644025324 
Transaction Date: 02-Oct-2020 
Amount: 6.3 KWD 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh