Subject: Re: Late shipping 6224664756
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 20 Oct 2020 20:59:41 -0700 (MST)

Hi team, 
any update? 

From: "Maxwhryd Ecom" <[email-masked]> 
To: "Mohd Imran" <[email-masked]>, "ArishLaila" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ammar Asif" <[email-masked]> 
Sent: Tuesday, 20 October, 2020 14:20:43 
Subject: RE: Late shipping 6224664756 

Dear Arish , 

Below said order Tech Issue , PFB the SR No . for your reference… 

SR : INC0855721 

Thanks 

Esaf 

From: Mohd Imran <[email-masked]> 
Sent: Monday, October 19, 2020 12:48 PM 
To: ArishLaila <[email-masked]>; Maxwhryd Ecom <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Ammar Asif <[email-masked]> 
Subject: RE: Late shipping 6224664756 

Hi [ mailto:[email-masked] | 
@ArishLaila ] , [ mailto:[email-masked] | 
@Maxwhryd Ecom ] 

Please get this check and arrange the dispatch or process cancellation. 

Order is pending from more than 1 month. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, October 19, 2020 1:42 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Ammar Asif < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Late shipping 6224664756 

External email sender, please take precaution. 

Hi Team, 

Problem Statement: late shipment 

Order Date : 16-Sep-2020 

Order ID: 6224664756 

Tracking ID: NA 

Assistance Required: Need urgent Shipping. 

Issue Description: the customer has placed his order on 16-Sep-2020 with the order id 6224664756, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 

child ticket was created on 22 Sep 2020 but we did not get any reply 

We need your advise. 

Regards, 

Shakeeb 
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