Subject: Re: Return Issue - 6222561749
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 20 Oct 2020 20:09:45 -0700 (MST)

Hi Nikhil. 

FYI, Kindly follow up with LMG to collect the item. 

Reards, 
Fauzan 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, October 15, 2020 7:06:52 PM 
Subject: RE: Return Issue - 6222561749 

Hi Apoorv, 

Once AWB is generated with new RMA # 1000074456 please email Aramex with the complete details. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, October 15, 2020 12:53 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Nikhil Bishnoi <[email-masked]> 
Subject: Return Issue - 6222561749 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 6222561749 

AWB: 46283639603 

Order placed on Sep 8, 2020 and was delivered on Sep 13, 2020. Customer raised a return request on Sep 29, 2020 and the above mentioned AWB is invalid at this time. No response from courier regarding the same. Customer wants to return the items but we are unable to delete the new RMA. Kindly advise how to proceed with this. 

Thank you for your help! 

Regards, 

Apoorv 
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