Subject: Refund not processed for NDR order - ID 6227672080
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 20 Oct 2020 19:51:46 -0700 (MST)

Hi Team, 

Kindly assist us to mark the below order NDR, as per SaudiPost the shipment has been Returned to Origin, But in hybris the status is still IN TRANSIT. 

Order ID: 6227672080 . 
Tracking ID: CRDSAL0074704620 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, October 18, 2020 6:25:55 AM 
Subject: Refund not processed for NDR order - ID 6227672080 

Dear Team, 

With regards to Order ID 6227672080, the customer has denied the delivery and the status of the order is RTO on Oct 06 (AWB CRDSAL0074704620). Kindly assist with the refund. 

Please find attached screenshots for your reference. 

Regards, 
Nikhil.