Subject: Re: Refund partially processed - Order ID 9605226014
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 20 Oct 2020 19:35:28 -0700 (MST)

Refunded 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, October 20, 2020 10:47:00 PM 
Subject: Refund partially processed - Order ID 9605226014 

Dear Team, 

The customer has confirmed that he has received wrong items, and he has returned the full shipment. The refund has been processed for only 10 items. 

The customer ordered 161689582 - - Pouch and Staionery Set, while he only received the sticky notes. The customer has ordered 20 units, and returned all of it. 

The customer is asking for the balance refund of AED 40.00 as well. 

Kindly assist. 

Regards, 
Nikhil.