Subject: Re: RE: RTO _ 6221017230
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 22:53:16 +0000

Dear Malik/Jagmohan,     NDR is already sent from our side. Please check and update from our end manually.             You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b91b90689b5b1d9ef29f10c94fdb79b645d15fd6aed2975fec1b137b4793af33 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.          Unfeigned Regards,      Ankit Mahajan  Sr. Technical Engineer  Contact #:- +91 70-6595-6595                       Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or omissions in the contents of the message.     
                           
                            On
                            Mon, 19 Oct at 12:02 PM
                            ,  Jagmohan Urmaliya (TCS) <[email-masked]>  wrote:
                             
 Hi Malik, 

 

    OMS has not received NDR from Fareye so the same is not updated in OMS and in turn not posted to Hybris .   Infact on 13th Oct return 1000067557 was created and return is received as well in RDC. 

 

 Regards 

 Jagmohan 

 

 

 

 

  
 From: Malik Ismail <[email-masked]>  
Sent: Monday, October 19, 2020 7:24 AM 
To: FarEye Support <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]> 
Cc: [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]> 
Subject: RE: RE: RTO _ 6221017230 

 

 Hi 
@Jagmohan Urmaliya (TCS), 

 

 Please assist to update NDR status on Hybris to process refund. 

 

 6221017230 - CRDSAL0061420920 

 

 Regards, 

 Malik  

 

From: FarEye Support <[email-masked]>
 
Sent: Saturday, October 17, 2020 6:25 AM 
To: Malik Ismail <[email-masked]> 
Cc: Jagmohan Urmaliya (TCS) <[email-masked]>;
[email-masked]; seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]> 
Subject: Re: RE: RTO _ 6221017230 

 

   

External email sender, please take precaution.

 

 

 Dear Malik, 

 

   

 
 
 Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will
 proceed with the ticket closure. 

 

  

 
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b91b90689b5b1d9ef29f10c94fdb79b645d15fd6aed2975fec1b137b4793af33 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 Thanks and Regards, 

 

   

 
 
 Tamkin Raza, Technical Engineer

 

 
  FarEye-
 Enabling Digital Logistics  

 

 

 
 
 Call: +91 7065956595

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On Thu, 15 Oct at 8:22 PM
, Jessie Caparas <[email-masked]> wrote:

 

 
 @Jagmohan
 Urmaliya (TCS) 

 

 

 
 A kind reminder on the below. 

 

 

 
 REQ0157009 

 

 

 

Thank you and Kind Regards,

 

 
Jessie Caparas

 

 
Email:
[email-masked]

 

 
T: +97145172087

 

 

 

 

 From: Malik Ismail <[email-masked]>
 
Sent: Tuesday, October 13, 2020 4:35 PM 
To: FarEye Support <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]> 
Cc: [email-masked]; seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]> 
Subject: RE: RE: RTO _ 6221017230 

 

 

 
 Thanks Tamkin, 

 

 

 
 Hi

@Jagmohan Urmaliya (TCS), 

 

 

 
 Please assist to update NDR status on Hybris. 

 

 

 
 Regards, 

 
 
 Malik

 

 

From: FarEye Support <[email-masked]>
 
Sent: Tuesday, October 13, 2020 4:27 PM 
To: Malik Ismail <[email-masked]> 
Cc: [email-masked]; seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]> 
Subject: Re: RE: RTO _ 6221017230

 

 

 

 
 
External email sender, please take precaution.

 

 

 

 Dear Malik, 

 

 

 

 
 
 As per the concern, we have updated the NDR status successfully, so please check at your end again and confirm us. 

 

 

 

 
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b91b90689b5b1d9ef29f10c94fdb79b645d15fd6aed2975fec1b137b4793af33 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 Thanks and Regards, 

 

 

 

 

 Tamkin Raza, Technical Engineer

 

 

  FarEye-
 Enabling Digital Logistics  

 

 

 

 

 
Call: +91 7065956595

 

 

 

 

 

 

 

 

   

 

 

 

 

 

 

 

 

 

 

 

 

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