Subject: RE: Late Shipping / 9607048667
From: Mohd Imran <[email-masked]>
To: FODEL Support UAE <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Tue, 20 Oct 2020 14:32:00 +0000

Hi @FODEL Support UAE<mailto:[email-masked]>,

Please check and arrange delivery, new mobile number mentioned below.

Order Date: Oct 8, 2020
Order ID: 9607048667
Tracking ID: LM994469408

Update mobile number - +971555484562

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, October 20, 2020 5:25 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping / 9607048667

External email sender, please take precaution.
Hi Team,

Kindly assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 20, 2020 5:52:19 PM
Subject: Late Shipping / 9607048667

Hi Team,

The customer has placed his order on Oct 8, 2020  but still the order has not been delivered, so we have escalated to the Fodel and they replied the mobile number is wrong so we have confirmed with the customer and provide them the correct mobile number but still we have not received any response from their side. Customer is very angry and waiting for his order.

So we request you please do the needful and help us to resolve this case as soon as possible.

Order Date: Oct 8, 2020
Order ID: 9607048667
Tracking ID: LM994469408

Update mobile number - +971555484562

Ticket number - 1583060

We are looking forward to your reply.

Regards
Rehan

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