Subject: Re: Refund Not Processed // 6211171009
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 20 Oct 2020 06:17:15 -0700 (MST)

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, October 20, 2020 6:01:06 PM 
Subject: Refund Not Processed // 6211171009 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Jul 24, 2020 

Order ID: 6211171009 
Return Tracking ID: 46125629690 
Child Ticket ID; 1597511 
Value of the Item; 45.9 SAR 
Assistance Required: Need urgent process the RMA 24031049 

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over item to the courier team. 

As per tracking ID it has been received from our end, so kindly process the RMA, Already escalated the case to warehouse team but no response from them. 

Regards, 
Ataullah