Subject: RE: C&C Delay - 9607480358
From: Splash Qus <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 20 Oct 2020 11:55:20 +0000

Dear Team,

Customer has picked up the order.

Kind Regards,
Eric
Al Qusais
Board Line: +971 4 2987799
Direct Line: +971 555301762
Mobile: +971 566429612
Fax: +971 4 8094600
E-mail: [email-masked]<mailto:[email-masked]>
Address: P.O. Box 26881, Dubai, UAE
www.splashfashions.com<http://www.splashfashions.com/> | www.landmarkgroup.com<http://www.landmarkgroup.com/>
 <http://facebook.com/splashfashions>   <http://twitter.com/splashfashions>

From: Mohd Imran <[email-masked]>
Sent: Monday, October 19, 2020 2:12 PM
To: Splash Qus <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: C&C Delay - 9607480358

Hi @Splash Qus<mailto:[email-masked]>,

Please call and inform customer to collect it. It is pending from 10th Oct.

From: Splash Qus <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 19, 2020 1:51 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 9607480358

We are unable to mark the order as ready for pick up. We have received the order.

Kind Regards,
Eric
Al Qusais
Board Line: +971 4 2987799
Direct Line: +971 555301762
Mobile: +971 566429612
Fax: +971 4 8094600
E-mail: [email-masked]<mailto:[email-masked]>
Address: P.O. Box 26881, Dubai, UAE
www.splashfashions.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.splashfashions.com%2F&data=04%7C01%7Csplash.qus%40landmarkgroup.com%7Cd354c256ccd94f04a55108d874175fa5%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637386991032554217%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wI4KYnlJIop1%2F9DvQwUfBdpme%2FYAb%2BT3%2FHowx0F3AMk%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Csplash.qus%40landmarkgroup.com%7Cd354c256ccd94f04a55108d874175fa5%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637386991032564213%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=enpZqSeJajkL6EJH8xaYUhVSiMTKSSDw0QFZOCw4MEk%3D&reserved=0>
 <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Ffacebook.com%2Fsplashfashions&data=04%7C01%7Csplash.qus%40landmarkgroup.com%7Cd354c256ccd94f04a55108d874175fa5%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637386991032574216%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=BU8tsRSQlqqIdkGtK3U9L93CXLhowJdBZ9f%2BiBYlX%2BU%3D&reserved=0>   <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Ftwitter.com%2Fsplashfashions&data=04%7C01%7Csplash.qus%40landmarkgroup.com%7Cd354c256ccd94f04a55108d874175fa5%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637386991032574216%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=VUkuL1qHmXNG%2FTf99EyksG4hqWWqOdzlxSr%2FNMGhYkQ%3D&reserved=0>

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 19, 2020 1:25 PM
To: Splash Qus <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 9607480358

Hi @Splash Qus<mailto:[email-masked]>

Please confirm if order # 9607480358 is received at store or not?

If yes please mark it as ready for pickup.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 18, 2020 10:04 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 9607480358

External email sender, please take precaution.
Hi Team,

With reference to the order number: 9607480358
Store Code: Splash - 30005

Order placed on Oct 10, 2020 and the status is still ready to ship. Please assist in confirming with store if the order is physically present there and to contact the customer to pickup their order if it is.

Thank you for your help!

Regards,
Apoorv
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