Subject: Re: RE: Refund Not Processed// 6221169617
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 07:47:21 +0000

Dear Jessie,     As your query has been addressed, hence we are proceeding with the ticket # 165721 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.       After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.          You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c04ab4451b5438d327270c6c5580a91f0a28de0bf0ecb1f084f9fc8c4432bc4f or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                      Thanks,     Shailesh Bisht,     Technical Engineer       FarEye- Enabling Digital Logistics Call: +91 70-6595-6595       7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Tue, 20 Oct at 12:13 PM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 Thanks! 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Monday, October 19, 2020 7:12 PM 
To: Jessie Caparas <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]>;
 Jessie Caparas <[email-masked]> 
Subject: Re: RE: Refund Not Processed// 6221169617 

 

 
External email sender, please take precaution.

 

 

 Dear Jessie, 

 

   

 
 We have updated the above order as RTO, request you to check & confirm. 

 

   

 

 

 

   

 

 

  

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c04ab4451b5438d327270c6c5580a91f0a28de0bf0ecb1f084f9fc8c4432bc4f or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 
Thanks,

 

 

 
 
Sanjeev Pandey, 

 

 

 
Technical Engineer

 

 

 

 

FarEye-
 Enabling Digital Logistics 

 

Call: +91 70-6595-6595

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 

 
 
Digital Disruptor

 

 

 

 
 
Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Mon, 19 Oct at 12:52 PM
, Vishwajeet Singh <[email-masked]> wrote:

 

 
 Pls change the status 

 

 

 

 

 

   

 

Regards,

 

 
VJ

 

 
Supply Chain || Landmark Group

 

 
Landmark Tower, 18th Floor , Dubai Marina

 

 
UAE M     +971-585429874

 

 
UAE P      +971-45174259

 

 
KSA M     +966-596014307

 

 

 

 

 
 
 From: FarEye Support <[email-masked]>
 
Sent: Monday, October 19, 2020 6:16 AM 
To: Jessie Caparas <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]> 
Subject: Re: RE: Refund Not Processed// 6221169617 

 

 

 
 
External email sender, please take precaution.

 

 

 

 Dear Vishwajeet, 

 

 

 

 
 
 Please reply to our previous email so that we can proceed further with the case. 

 

 

 

 

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c04ab4451b5438d327270c6c5580a91f0a28de0bf0ecb1f084f9fc8c4432bc4f or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 

 
Thanks,

 

 

 

 
Sanjeev Pandey, 

 

 

 

Technical Engineer

 

 

 

 

 

 

FarEye-
 Enabling Digital Logistics 

 

 
 
Call: +91 70-6595-6595

 

 

 

 

 

 

 

 

7+ Mentions

 

 

 

Digital Disruptor

 

 

 

Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

 

 

 

   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 
Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution
 or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 

 
165721:211857

 

 
 
 This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from
 disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message,
 or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither
 the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.

www.landmarkgroup.com  

 

 

165721:211857

 

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com