Subject: Proof Of Delivery / 9787427257
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Tue, 20 Oct 2020 00:34:11 -0700 (MST)

Hi Team, 

The customer has placed his order on Jun 12, 2020 and as per the tracking number the order has been delivered. However, the customer claim that he did not received his order so we have escalated to the courier team and ask them to provide us the proof of delivery. 
So first they've provide us the Proof Of Delivery but it was not visible so we've asked them to provide us the proof of delivery in JPG or PDF file so courier team replied "POD is not available confirmed with customer shipment received". 

We've informed the same thing to the customer but customer is still saying that order has not delivered and he is asking for a call. 

So we request you please do the needul and help us to resolve this case. 

Order Date: Jun 12, 2020 
Order ID: 9787427257 
Tracking ID: 45910785104 

Delivery Date: Jul 15, 2020 

Ticket number - 1598957 

We are looking forward to your reply. 

Regards 
Rehan