Subject: RE: Refund Not Processed Order ID: 6219030972
From: Mohd Imran <[email-masked]>
To: Ksaconloc Returns <[email-masked]>, ArishLaila <[email-masked]>
Cc: Ebrahim <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 20 Oct 2020 07:03:12 +0000

Hi @Ksaconloc Returns<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]>,

Please process RMA for the below order shipment already delivered to warehouse.

Order ID: 6219030972
Tracking ID: 46178319412
RMA: 24135451

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Tuesday, October 20, 2020 6:21 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund Not Processed Order ID: 6219030972
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to process the below RMA as its pending since long time. we have created a child ticket but no response for the WH team.

Regards.
Fauzan

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 19, 2020 12:56:36 AM
Subject: Refund Not Processed Order ID: 6219030972

Hi Team,

Problem Statement: Refund Not Processed
Order Date : Aug 27, 2020
Order ID: 6219030972
Tracking ID: 46178319412
RMA: 24135451
Assistance Required: Need refund for customer.
Issue Description: As per the Aramex website the return item has been returned to WH on 21 Sep 2020 and till now the RMA not processed kindly check and process the RMA asap and update us.

Regards,
Ebrahim Hageb

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