Subject: refund issue case ID:
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 20 Oct 2020 00:03:19 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : 07-Sep-2020 
Order ID: 6222060941 
Tracking ID: CRDSAL0063977320 
Assistance Required: Need refund for customer. 
RMA: 1000058998 

Issue Description: the status of the order is return to origin under above tracking ID CRDSAL0063977320 
i escalated to wh to process the refund if they have already received the order but there was no responce 
kindly explain if return to origin means something else but not returned to WH. 

please do needful. 

Regards, 
CS Team Ammar Asif