Subject: RE: WWD INCOMPLETE ITEM DELIVERED
From: Babyshop Home Delivery <[email-masked]>
To: Sachin Maheshwari <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Sameer Koothalikutty <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 20 Oct 2020 06:44:53 +0000

Dear Sachin,

The customer was contacted on 19-Oct-20 by our delivery team. The customer didn't wish to return but still expecting to get the toys. She was not informed for returning product by our customer support team as per the customer stated. Please advise.

Best Regards,
Dhan Bahadur Rai
COD operations, Babyshop, Jebel ali, Dubai, UAE.
Dhan : CUG : +971564112613, Board : 048094839, Mobile: +971558710077
Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797
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P " Please consider the environment before printing the mail. save the greenery to save the earth. "

From: Sachin Maheshwari
Sent: Sunday, October 18, 2020 9:37 AM
To: Babyshop Home Delivery <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Sameer Koothalikutty <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: WWD INCOMPLETE ITEM DELIVERED

Pls arrange return.

I will take up with buyers to get the Content corrected.

Regards,
Sachin

From: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 17, 2020 8:44 AM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD INCOMPLETE ITEM DELIVERED

Dear Team,

We have checked inventory in WH. whereas, There is no toy bar available inside of manufacturer carton. Please advise further.

Dear Sachin,
The issue on cam product has been still going on. Please advise.

Best Regards,
Dhan Bahadur Rai
COD operations, Babyshop, Jebel ali, Dubai, UAE.
Dhan : CUG : +971564112613, Board : 048094839, Mobile: +971558710077
Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797
[email-masked]<mailto:[email-masked]>      |     Join    our   Social  Circle:
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P " Please consider the environment before printing the mail. save the greenery to save the earth. "

From: Fauzan Ahmad . Musalman [mailto:[email-masked]]
Sent: Friday, October 16, 2020 8:32 PM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: WWD INCOMPLETE ITEM DELIVERED
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 16, 2020 8:08:58 PM
Subject: WWD INCOMPLETE ITEM DELIVERED

Hi Team,

Kindly ignore the previous mail.

Problem Statement:  Incomplete WWD DELIVERY
Order Date : 08-Sep-2020
Order ID: 9607010586
Tracking ID: 14930959607010586
Assistance Required: Incomplete Item Received

Issue Description: Customer emailed us informing that he received this 162623192 - - Cam Cullami Co Bed Cradle with Toy Mobile item on Oct 12, 2020 but the item which they recieved is incomplete, its missing its hanging toys, customer also provided us the picture of item.

Now customer is asking for return and refund/ exchange or to deliver the remaining toys.. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
Abhishek Borgaonkar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 16 October, 2020 20:07:42
Subject: WWD INCOMPLETE ITEM DELIVERED

Hi Team,

Problem Statement:  Incomplete WWD DELIVERY
Order Date : 08-Sep-2020
Order ID: 9607010586
Tracking ID: 14930959607010586
Assistance Required: Incomplete Item Received

Issue Description: Customer emailed us informing that he received this 162623192 - - Cam Cullami Co Bed Cradle with Toy Mobile item on Oct 12, 2020 but the item which they recieved is incomplete, its missing its hanging toys, customer also provided us the picture of item.

Now customer is asking for return and refund/ exchange or to deliver the remaining toys.. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
Abhishek Borgaonkar

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