Subject: RE: The amount has been deducted without any placing order
From: Malik Ismail <[email-masked]>
To: Mohammed Athar <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Hafizullah Lsm <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohd Zafar <[email-masked]>
Date: Tue, 20 Oct 2020 06:13:52 +0000

Thanks Athar.

@Fauzan  Ahmad . Musalman<mailto:[email-masked]> , please get customer’s bank details.

Regards,
Malik
From: Mohammed Athar <[email-masked]>
Sent: Tuesday, October 20, 2020 10:10 AM
To: Malik Ismail <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Mohd Zafar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Hafizullah Lsm <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: The amount has been deducted without any placing order

Hi Malik,

FYI

Date
HijraDate
Time
Description
Remarks
Credit
03/05/2020
10/09/1441
02:18
Merchant Payment
P1000000000004704977/JOJ99YK1588461327294 Payment
2,037.39

Thanks & Regards,
Athar Mohammed,

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 20, 2020 8:55 AM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Mohammed Athar <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Hafizullah Lsm <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: The amount has been deducted without any placing order

Hi @Mohammed Athar<mailto:[email-masked]>,

Please check and confirm if amount received.

Tnx ID P1000000000004704977
Date May 3, 2020
Amount SAR 2069.99

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 20, 2020 2:21 AM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Hafizullah Lsm <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: The amount has been deducted without any placing order
Importance: High

External email sender, please take precaution.
Hi Malik,

With reference to SADAD transaction ID: P1000000000004704977

Kindly assist us if the amount has captured.
Total Price: SAR2069.99
Deduction Date: May 3, 2020

Regards,
Fauzan

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 29, 2020 10:29:41 AM
Subject: The amount has been deducted without any placing order

Hi Team

Problem Statement: The amount has been deducted without any placing order

Deduction Date: May 3, 2020
Order ID: [email-masked]<mailto:[email-masked]>
Total Price: SAR2069.99

Assistance Required: Need to check and refund
​
Issue Description: The customer calming that the amount has been deducted and the order did not complete and now he demanding the refund and he has sent for us a transaction ID with details so we request that please do the needful

Regards
Hafizullah

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