Subject: Gift card showing expired while the validity is till Feb 5th 2021
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Abdulqader Ahmed <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 19 Oct 2020 21:35:08 -0700 (MST)

Hi Team, 

Issue statement: Invalid Gift Card 

Customer's Eamil ID: [email-masked] 
Givt card Number : 1595973730611721912574300 
Pin code: 1837 

PFA and advise why when the customer tries to apply the gift card it shows Expired. 

Need your assistance to close the issue. 

Regards 
Shakeeb