Subject: Re: Missing Items // 8398596225 // 1498937
From: Shakeeb Arsalan <[email-masked]>
To: Nitesh Singh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 19 Oct 2020 20:28:38 -0700 (MST)

Hi Nitesh, 

Please check once with the courier partner if they delivered full order, 
and for the refund approval u have to send full details in the same format we used to follow 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, September 28, 2020 7:00:23 PM 
Subject: Missing Items // 8398596225 // 1498937 

Hi Team, 

With reference to order number: 8398596225 

Problem Statement: Customer is complaining that 5 items under the mentioned order is missing. We have emailed to Warehouse team, and as per their update all the items were shipped from their end, in a single consignment. 

Order Date: Aug 21, 2020 
Tracking ID: S002234294295 

Missing items: 
161217789 - - PAW Patrol Printed Shorts - Set of 2 for KWD 1.5 
162209467 - - Disney Minnie Mouse Print Round Neck T-shirt and Pyjamas - Set of 4 for KWD 7.92 
161532679 - - Embellished Hair Clamp - Set of 2 for KWD .5 
161755756 - - Juniors Printed Tights with Elasticised Waistband - Set of 2 for KWD 1.5 
162052720 - - Juniors Printed Spoon Feeder - 150 ml for KWD 0.70 

Total Cost: KWD 11.82 

Kindly look into this and approve whether refund can be processed. 

Thanks, 
Nitesh