Subject: Refund Not Processed Order ID: 6219030972
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 19 Oct 2020 19:21:24 -0700 (MST)

Hi Team, 

Kindly assist us to process the below RMA as its pending since long time. we have created a child ticket but no response for the WH team. 

Regards. 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, October 19, 2020 12:56:36 AM 
Subject: Refund Not Processed Order ID: 6219030972 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Aug 27, 2020 
Order ID: 6219030972 
Tracking ID: 46178319412 
RMA: 24135451 
Assistance Required: Need refund for customer. 
Issue Description: As per the Aramex website the return item has been returned to WH on 21 Sep 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb