Subject: Late refund #2000119857
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 19 Oct 2020 14:10:05 -0700 (MST)

Hi Team 

Problem Statement: Refund Issue 

Order Date: Sep 4, 2020 
Order ID: 2000119857 
Tracking ID: 43817486720;I19E326 
RMA: 40041039 

Assistance Required: Need Urgent refund 

Issue Description: The customer created a return request on 19 Sep 2020 by the pick up ref (I19E326) the items have been collected by the Aramex team and delivered to warehouse so we request to initiate the refund of this RMA( 40041039) ASAP on your priority basis. Customer is chasing us on daily basis. 

Regards 
Fauzan