Subject: Refund not initiated: Case id - 1515508 Order ID: 6223883607
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 19 Oct 2020 08:39:26 -0700 (MST)

Hi Team, 

Please note that we are not getting any response on the child ticket# 1581025 for the below concern. 

We request you to please check if we have received the below shipment as the customer has reported that he had already returned items (162057648 - - Animal Print Slingback Sandals with Wedge Heels) in quantity 2. 

Problem statement: Refund Not initiated yet 

Case id - 1515508 
Order Date: 9/13/2020 
Order ID: 6223883607 
Tracking ID: 46283467845 
Return request created: 9/28/2020 
RMA - 1000022161 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 9/28/2020 still the refund for the same has not been initiated. 

Regards, 
Manish