Subject: Re: Refund
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 19 Oct 2020 07:29:00 -0700 (MST)

any update ? 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 15 October, 2020 18:57:27 
Subject: Refund 

Hi Shakeeb, 

With reference to customer email : [email-masked] 

The customer is claiming that the amount SAR 81 was deducted from his account, and he provided us with an account statement for the transaction. After reviewing the customer's account, we did not find any order by this value. 

Kindly check and assist us. 

Regards, 
Samer