Subject: Re: Returned order / refund 6221169617
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 19 Oct 2020 06:45:41 -0700 (MST)

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Monday, October 19, 2020 5:31:14 PM 
Subject: Returned order / refund 6221169617 

Hi Team, 

Order NO: 6221169617 
Order Date:Sep 3, 2020 
Tracking ID:CRDSAL0061441920 

Issue description: the order has been returned to Origin on 16/09/2020 but the status is still showing in transit and the refund has not been initiated. 

Assistance required: please assist in updating the status and having the customer refunded. 

Regards 
Ahmed