Subject: NDR Late refund
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Mon, 19 Oct 2020 06:13:28 -0700 (MST)

Hi Team, 

Ticket- 1573617 

Problem Statement: NDR Late refund 

Order Date : Sep 9, 2020 
Order ID: 6222728687 
Tracking ID: CRDSAL0064834420 

Assistance Required: Need urgent refund 

Issue Description: The order has been shipped on 9 Sep 2020 but still not delivered to customer. 

As per the tracking, the order status is showing "Return to Origin". However, as per the hybris the order status is "IN_TRANSIT". 

Kindly check and advice as customer is waiting for the refund. 

Thank you for your help! 

Regards 
Abdulqader