Subject: Re: 8399525299 // Manual AWB
From: Shakeeb Arsalan <[email-masked]>
To: olm kuwait <[email-masked]>
Cc: Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>, Reddy Prasad <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, M Ataullah <[email-masked]>
Date: Mon, 19 Oct 2020 06:11:29 -0700 (MST)

Hi Team, 

The customer provided the following contact NO 69393801 
Pls do the needful 

Regards 
Shakeeb 

From: "olm kuwait" <[email-masked]> 
To: "Akshay Berry" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Reddy Prasad" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "M Ataullah" <[email-masked]> 
Sent: Monday, October 5, 2020 3:38:35 PM 
Subject: Re: 8399525299 // Manual AWB 

Dear Team, 

The given mobile no is not working, the driver is going to customer house. 

Thanks with regards 
Azmath 

From: Akshay Berry <[email-masked]> 
Sent: 05 October 2020 11:03 
To: Jessie Caparas <[email-masked]>; Reddy Prasad <[email-masked]>; Apoorv Joshi <[email-masked]>; olm kuwait <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; M Ataullah <[email-masked]> 
Subject: RE: 8399525299 // Manual AWB 

Hi [ mailto:[email-masked] | 
@Reddy Prasad ] , 

Kindly assist as there is still no update from Azmat and customer is following up for refund. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Jessie Caparas <[email-masked]> 
Sent: Monday, September 28, 2020 9:53 AM 
To: Reddy Prasad <[email-masked]>; Apoorv Joshi <[email-masked]>; olm kuwait <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; M Ataullah <[email-masked]> 
Subject: RE: 8399525299 // Manual AWB 
Importance: High 

Hi Reddy, 

Requesting you to update the sheet accordingly please to avoid us sending multiple email follow up’s to you or the team. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, September 27, 2020 11:20 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; olm kuwait < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; M Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: 8399525299 // Manual AWB 

Dear Jessie 

Collections were done yesterday, Azmat will check and revert back to you tomorrow 

Regards 

Reddy Prasad 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, September 27, 2020 7:56 PM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; M Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: 8399525299 // Manual AWB 

[ mailto:[email-masked] | @Reddy Prasad ] 

This has been added since Sept. 6. 

Have we collected this? 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, September 26, 2020 12:04 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; M Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: 8399525299 // Manual AWB 

External email sender, please take precaution. 

Hi Jessie, 

Kindly check and advise if the collection has been done on the below. 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 13 September, 2020 16:09:01 
Subject: RE: 8399525299 // Manual AWB 

Hi Seeta, 

This has been added in the pick up list. 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, September 13, 2020 11:44 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; M Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: 8399525299 // Manual AWB 

External email sender, please take precaution. 

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 13 September, 2020 06:07:25 
Subject: 8399525299 // Manual AWB 

Hi Team, 

Problem statement; AWB 

Order ID; 8399525299 

Assistance Required; Need to generate AWB 

Customer Address; Al-Jahra, Al-Waha Square 2, Street 1, House 540, Blue 1 

Email; [ mailto:[email-masked] | [email-masked] ] 

Mobile; +96569393801 

Regards 

Ataullah 

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