Subject: Re: Collection Information Request - 1501246
From: Apoorv Joshi <[email-masked]>
To: ALL RUH OPS Landmark <[email-masked]>
Cc: Mohd Imran <[email-masked]>, escalations dxbteam <[email-masked]>, AbdelKaderS <[email-masked]>, Seeta Seeta <[email-masked]>, Jessie Caparas <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 19 Oct 2020 05:07:42 -0700 (MST)

Hi Team, 

Customer was not shared any AWB or the return receipt which is what we were informed by the customer hence we request you to please investigate this and let us know the AWB under which these collections has been made. 

Appreciate your assistance. 

Regards, 
Apoorv 

From: "ALL RUH OPS Landmark" <[email-masked]> 
To: "Mohd Imran" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "AbdelKaderS" <[email-masked]>, "ALL RUH OPS Landmark" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 19 October, 2020 13:33:54 
Subject: RE: Collection Information Request - 1501246 

Dear, 

As per concerned team this collection is almost 6 months old and the customer must have the AWB number. 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ http://www.twitter.com/aramex ] [ http://www.facebook.com/aramex ] [ http://www.linkedin.com/companies/11516 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Mohd Imran <[email-masked]> 
Sent: Monday, October 19, 2020 11:02 AM 
To: AbdelKader Salameh <[email-masked]>; ALL RUH OPS - Landmark <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Jessie Caparas <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: RE: Collection Information Request - 1501246 

Hi [ mailto:[email-masked] | 
@AbdelKaderS ] [ mailto:[email-masked] | 
@ALL RUH OPS Landmark ] , 

Please provide update on this. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, October 18, 2020 6:30 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; ALL RUH OPS Landmark < [ mailto:[email-masked] | [email-masked] ] >; AbdelKaderS < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Collection Information Request - 1501246 

External email sender, please take precaution. 

Hi Jessie, 

Please assist in closing the below case. 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ALL RUH OPS Landmark" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "AbdelKaderS" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 18 October, 2020 11:53:12 
Subject: Re: Collection Information Request - 1501246 

Hi Team, 

Please advise if there is any update on the below case on priority. We are waiting for an update since Oct 12, 2020. 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ALL RUH OPS Landmark" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "AbdelKaderS" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 17 October, 2020 16:01:35 
Subject: Re: Collection Information Request - 1501246 

Hi Team, 

Please advise if there is any update on the below case. We are waiting for an update since Oct 12, 2020. 

Regards, 

Apoorv 

From: "ALL RUH OPS Landmark" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "ALL RUH OPS Landmark" < [ mailto:[email-masked] | [email-masked] ] >, "AbdelKaderS" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 12 October, 2020 13:48:19 
Subject: RE: Collection Information Request - 1501246 

Dear, 

Will check with concerned team and get back to you, 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Faramex&data=04%7C01%7CAbdulrahmanMoha%40aramex.com%7C21cf696c9a6b48a228b108d874054525%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637386913284843115%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=D76OjhVKVY79DgGE4O6vuiW%2BFDwTEISf1E7u3SkblFM%3D&reserved=0 ] [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Faramex&data=04%7C01%7CAbdulrahmanMoha%40aramex.com%7C21cf696c9a6b48a228b108d874054525%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637386913284843115%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=l7UFMfkomxKbzSIqjUBr4opkChZKaQHogflyUjKreTE%3D&reserved=0 ] [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.linkedin.com%2Fcompanies%2F11516&data=04%7C01%7CAbdulrahmanMoha%40aramex.com%7C21cf696c9a6b48a228b108d874054525%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637386913284853106%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=TKohg6gx5%2BFj5w%2BiQ%2BEucmTpT%2FQzlS5ueZBY5NJAVU4%3D&reserved=0 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, October 12, 2020 8:41 AM 
To: ALL RUH OPS - Landmark < [ mailto:[email-masked] | [email-masked] ] >; AbdelKader Salameh < [ mailto:[email-masked] | [email-masked] ] > 
Cc: escalations dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Collection Information Request - 1501246 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

With reference to the following collection reference: D168564, D16899A, D123D0E, D123AEB 

Kindly advise under which AWBs they have been collected, as per their current status most of them are Duplicate collection or collected but without any AWB information. 

Thank you for your help! 

Regards, 

Apoorv 

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