Subject: Re: RE: Refund / Returned order / 6227624281
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Oct 2020 07:13:15 +0000

Dear All,     Post confirmation from Vishwajeet we will proceed accordingly.     @Vishwajeet please confirm on it     You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/8c1aacf3ef86a6fe84d649288f51349952c16e46371da553bf4784f2b918f6b2 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Tamkin Raza, Technical Engineer    FarEye- Enabling Digital Logistics        Call: +91 7065956595                   
                           
                            On
                            Mon, 19 Oct at 12:41 PM
                            ,  Mohd Imran <[email-masked]>  wrote:
                             
 Hi 
@FarEye Support, 

 

 Please check and mark this order as RTO delivered, shipment returned by courier partner. 

 

 
 
Regards, 

 Mohd. Imran 

 Customer Support WEB TEAM. 

 Landmark Tower, Dubai 

 +971-45172116 

 

 

  

 
  
 From: Shakeeb Arsalan <[email-masked]>  
Sent: Monday, October 19, 2020 7:24 AM 
To: Jessie Caparas <[email-masked]> 
Cc: Algaili Ahmed <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Refund / Returned order / 6227624281 

 

 
External email sender, please take precaution.

 

 
 
 Hi Jessie, 

 

   

 
 With reference to order #6227624281 

 
 
 Order Date:  Sep 26, 2020 

 
 
 Tracking ID: CRDSAL0073676920 

 

   

 
 The order has been returned to WH (RTO) on 4th October, 2020 as per Saudi Post website, but as per hybris the status is still in transit. Kindly assist us to mark
 the order as NDR and process the refund. 

 

   

 
 Thank you for your help. 

 

   

 
 Regards. 

 
 
 Shakeeb 

 

 

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